Malaysian tour operator Ace Altair Travels has extended a variety of tour services which include travel products catering to the elderly and the differently abled.
The new service, known as Travel Assist, is intended to give travel assistance to people with particular needs, including the hearing-impaired and blind. The services include providing equipment such as wheelchairs, shower chairs, ramps and portable commode. The operator also offers accessible transportation, and recommendations of restaurants and hotels that provide guests with special needs. Trained personnel will help in identifying easily reachable attractions for the differently abled.
Ace Altair Travels’ managing director Anthony Leopold said that the company hopes to make reachable tourism a truth in Malaysia, reported ttgasia.com.
Malaysia stands as a great challenge for mobility impaired travelers like many other cities in Asia and other parts of the world. To travel without an assistant is almost impossible in many areas of the city. The company makes sure that the hotels and restaurants in the tour meet the clients’ needs.
Travel Assist has got company and an approved booking from a differently abled client from Australia who booked hotel and transfers for February and they even have inquiries from Switzerland.
Leopold said that accessible tourism is a functional segment and the company may be the only agent providing this service in Malaysia. The company believes that there is market for this service and it costs 30 to 40 per cent more compared to the normal travelers.
Families travelling with elderly or differently abled members are the targeted customers of Ace Altair Travels. It is marketing Travel Assist from its existing network of abroad agents and global associations for the differently abled including the promotion of accessible tourism.